We love the look of our new Soto apartment chair -- we needed a smaller chair for our space, but still wanted an investment piece. This fit the bill perfectly. We ordered before Labor Day and although the website said it would be delivered in 6 weeks, I had to reach out to Joybird to get an update after waiting 8+ weeks. I kept checking the 'build process' link and it was stuck on "sewing" for ages. I was told that it was behind schedule and wouldn't be finished for another 3 weeks. Chair finally arrived the day before Thanksgiving. I would have appreciated if the 'build process' link actually updated and/or if someone would have affirmatively reached out to let me know things were behind schedule. I would plan on a full 12 weeks to wait for your chair to show up at your door. However, it's worth the wait. Chair - 5 stars, although our cat has already managed to get her little talons into the "pet-friendly" fabric and cause some snags. Customer service - 3 stars. Delivery - 5 stars.
Review left on Nov 29, 2019
Beautiful wood and fabric
We have a small living and decided to go with the apartment size Soto Chair. The two chairs fit perfectly, are quite comfortable, and very well crafted. Our only complaint would be that the stain on the two chairs are just a hair off in color, almost unnoticable. Otherwise, we are completely satisfied.
Los Angeles, CA
Review left on Nov 26, 2019
Gorgeous and comfortable!
I know... you feel like you have seen this chair by many other companies... but trust me, NONE are this comfy! Worth every penny!
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