Alexa M.We bought the Eliott sofa and love seat and the Soto chair about a year ago and we have been so pleased! Our experience with Joybird has been so positive. The couches are just as comfortable as the day that we bought them and look even better in person than we were expecting. Visitors consistently comment on the comfort and quality of couches/chair. I had to contact the company a few times and every time they have been quick to respond and helpful. It's not every day that one finds a company that delivers such top notch quality and stands by their product. I would definitely purchase from Joybird again.