Neal P.My wife and I took the plunge with ordering our first Joybird product. After a lot of research we felt confident in starting the process despite not being able to see the Hughes sofa in person. We are wildly happy we made the decision. This sofa had essentially the same dimensions as our previous sofa, yet feels much roomier! The Hughes is a bit firm, but I love it. Our former sofa was one where you’d sink into it, which made sitting upright for long periods of time, difficult. With the Hughes, it is much easier.
The process of ordering was easy, and for the most part communication was good. There was a few minor hiccups between Joybird and the local delivery team, but Joybird made up for the confusion ultimately. Which is why we we recommend giving Joybird and their products a shot. Quality craftsmanship, with the ability to personally tailor furniture to your liking, at an affordable price...can’t be beat! We will be back in the future!