Diana K.I’ve been eyeing this sofa for two years. I was wary about buying a sofa online because I’m very picky. I tried to find similar sofas in my city, Columbus, Oh but I could find anything that really satisfied. I finally ordered and the process was very simple. I received emails and then phone calls and a card in the mail to update me on the status, which is great customer service. The delivery came much sooner than I had expected and happened to come on my birthday which was wonderful to me! The delivery guys were very nice and efficient. The sofa is beautiful and I would go as far as it’s very sexy. The leather color is perfect. Not too orange not too brown but still that great worn in vintage color. I got Santiago Ale. It’s a little firm and the back is a little lower than I expected but I’ve had sofas in the past that were firm and they were the best after breaking them in. It’s nice to sleep on too as you can see. I can’t say anything about how it holds up but I can tell you I love it so far.