Michelle G.We recently purchased multiple pieces for our new home. Not only did Joybird keep us updated on the manufacturing process, but they worked with us when we needed to delay the delivery of our items because our home was not yet ready. They have also been incredibly responsive, going above and beyond to make things right, when one piece arrived in slightly less than perfect condition. Joybird's customer service is exceptional and it is obvious they take pride in the quality of their product and their relationship with customers. We will be repeat customers.