Jared R.Our #joybird Ottoman came today! I need to give a shout out to @joybird for their fantastic customer service. We received our sofa in April and about a month after we got it, it started to squeek. Joybird sent someone out to fix, but a couple days later it started squeeking again. So Joybird offered to build us a brand new couch to replace it. I absolutely love them and recommend that everyone check out their furniture!