Katherine S.We received our Eliot Sleeper Sofa a few weeks ago and so far so good. We love the blue, fun but not too bold. I've slept on the pullout a few times, we splurged for the memory foam, and it's pretty comfortable for a pullout. I did buy a mattress pad to put on top of the mattress for a bit of extra cushion and now it's super comfy. If you take out all the cushions to pull out the bed, you can put three cushions in the space between the back of the couch and the top of the bed so there isn't a cavernous hole there. One nice touch we didn't expect was that the bed ratchets up to give a little incline for reading in bed and then ratchets back down when your done. Over, very happy with our purchase!