Elisabeth J.I can't tell you how happy we are with our beautiful sectional. We have never purchased such a high quality/expensive piece of furniture. I feel like this was our first grown up sofa purchase. Soooo pleased. The customer service has been phenomenal!! It is so good to get in contact with people who really want you to be pleased with your purchase and go above and beyond. I won't hesitate to make another purchase with joybird.