Tashia S.We ordered this couch on 12/9 and it arrived 4/19, more than a week ahead of the earliest scheduled date. We couldn’t be happier with the purchase. The back and seat cushions have enough give to make it extremely comfortable but enough firmeness so that you don’t sink into it either. I would say it’s the perfect middle ground as far as firmness goes. We live how long it is. Without the added pillows we can easily seat 5 people on the briar sofa!