Linda S.We have never ordered furniture without first seeing it, feeling it, sitting on it, in person. So it was a big leap of faith to order custom furniture online without trying it out first. After much anticipation, the furniture arrived and we are SO happy with it. The fabric is gorgeous (color and texture,) the seats are comfortable, and it looks lovely. We had a few glitches that are being worked out, but overall, we are very happy with Joybird and the new additions to our living room.