Tamara Savage C.We absolutely love our Serena Sectional and the Joybird customer service!
We had originally ordered a different sectional, but we weren't satisfied with the comfort level. Joybird was fantastic about walking us through the exchange process - which we had an entire year to do.
The Serena sectional is super comfy and our whole family loves hanging out on it... Meanwhile, I like that it still looks sophisticated and modern! I'm also really pleased with the Chance Platinum fabric - it has a great soft, linen texture and is a dark enough neutral grey tone to be good for family use. It totally fits our style and can withstand the wear of two young kids and a dog.
I'm really happy with our purchase and would totally order from Joybird again in the future... :)