Jesse-Justin S.We love our new couch! The color is beyond what I'd hoped for, and comfort wise it's the Goldilocks of couches. The cushions are firm yet soft, a grown-up look but still perfect for lounging (not so fancy that you don't want to use it). Everything arrived in perfect condition, and on time and as planned--I was a little concerned about that because of other reviews of the third-party delivery service (JB Hunt). I just made sure to call the night before delivery to confirm that the couch was in fact assigned a driver, and everything went super smoothly. Thanks, Joybird, we'll definitely be back!