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Our Guarantee
We deliver what we promise — it's kind of our thing!
Why Joybird?
We get it, buying furniture online can be nerve-wracking. That’s why we’ve set out to make the process as easy as possible. So you can spend less time worrying, and more time curating a space you love.
90 Day Returns
Decide your piece isn't exactly what you wanted? You’ve got 90 days after delivery to send it back to us and get a full refund, minus shipping & a 10% restocking fee.
Warranty
Kick back, relax, and enjoy your furniture. Each Joybird-manufactured piece comes with both a Limited Lifetime warranty on all foundational elements, and a one-year Limited Warranty on any manufacturing defects or shipping damage (exclusions apply).
Flat Rate Shipping
No matter how large your order is or how many pieces you’ve added to your cart, everything we make will ship with a flat-rate charge, determined by your zip code. (Excludes third party supplier items)
Free Design Services
Need help bringing your moodboards to life? Our qualified team of interior designers can help you go from inspiration to creation.
Customized for You
With over 50 fabric and leather options, 3 shades of wood, and over 250 unique silhouettes, do the math, Joybird’s got A LOT to choose from.
No Harmful Chemicals
We think harmful chemicals are gross. That’s why we leave them out of our construction process.
The product
We’re in the business of going above and beyond, meaning all our timeless and modern designs are crafted to exceed industry standards. We use high quality, raw materials, high density foams, top grain leathers, natural woods and offer a premium select of fabrics to offer you a one-of-a-kind piece.
The service
Look, we get it - buying furniture online can seem like a risky move. You’re probably used to seeing and feeling pieces before you buy. That’s why we’ve created a personalized shopping experience that can help eliminate the risk and concern that comes from buying sight unseen. With 90 day returns, and a limited lifetime warranty on the frames of our Joybird-manufactured upholstered pieces, you can feel at ease purchasing that new sofa, or entire living room set.
Our story
We are a small team with a big vision to enhance the online furniture buying experience one design at a time.
Our workshop
Our skilled workshop team holds themselves to the highest standards, because they share our obsession with quality and attention to detail.
Our team
Everyday the men and women behind Joybird set out to create one-of-a-kind furniture and the best buying experience just for you.
Join the club
Sign up to enjoy discounts, exclusive sales, and VIP / member-only perks!
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- Brooklyn
- Washington DC
- Chicago
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