What Does the Warranty Cover?
Every Joybird-manufactured product is covered under a lifetime warranty. This includes all of our upholstered furniture such as sofas, chairs, sectionals, benches, ottomans, daybeds, sleepers and chaises. Our lifetime warranty coverage also applies to all of our wood products, like desks, wall units, tables, credenzas and bookcases. Unfortunately, warranty coverage does not apply to our home décor items such as pillows, throws, rugs, poufs, wall decor and lighting.
Lifetime Limited Warranty
This type of coverage applies to all of the foundational elements of your furniture: wood frames, springs, joints, bases, legs and hardware, which are integral to the life of your product. We promise to pay for standard maintenance rates to repair or replace the defective parts, along with any related shipping costs from you to the repair center (designated by Joybird) at no charge to the original retail purchaser.
3-Year Limited Warranty
This warranty coverage applies to all of our premium fabric, leather, cushioning, seams, tufting, mattresses, wood stains, finishes and mechanisms found in our sleeper sofas. We will pick up the tab on standard labor rates to repair or replace the defective parts, as well as any related shipping costs to the repair center (designated by Joybird) at no charge to the original retail purchaser.
Simply put, our approach is doing whatever it takes to bring you joy.
By manufacturing everything ourselves, we’re better able to exceed your expectations.LEARN MORE
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Saving the rainforest, one tree at a time. Planting trees with every purchase, we’re committed to making a healthier, more sustainable planet. 434,269 trees planted