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Shipping and Delivery
Quick and convenient.

From Our Workshop to Your Family Room

While most of our competitors charge an arm and a leg for shipping, our shipping options are straightforward and affordable for all orders to any destination within the contiguous United States, except to P.O. boxes. Products over $999 will ship at a rate of $99 for in-home delivery. Items under $999 will also ship at a rate of $99 for in-home delivery, but at a discounted rate of $49 if curbside delivery is selected (curbside not available on all products.) Shipping rates on decor items from our third-party vendors will vary. Learn more about our range of shipping and delivery options, and choose the method that’s right for you:

In-Home Delivery
Quick

We’ll dispatch a premium white glove service to deliver your order on a pre-scheduled date. A skilled delivery team will move and unpack your order to the room of your choice and dispose of all packaging. All products besides decor items from third-party vendors will ship with in-home delivery for $99.

Curbside Delivery (Select Products Only)
Quicker

Shave 3-6 days off of your waiting time with our fastest shipping method. Your order will be delivered right to your doorstep or closest entrance but will not be unpacked or assembled. This delivery option runs $49 for products under $999 and $99 for products over $999.* We recommended having an extra set of hands around to help. *Not available for all products and some exceptions apply.

Hold It
No Rush

Need more time? We can delay the production of your furniture as needed. We’ll push back your order in our queue to be constructed and shipped when you’re ready—your furniture won’t be sitting around in the warehouse collecting dust!

Return Shipping

Return Shipping

We want you to love anything you order from Joybird. If not, you have 365 days to return your purchase. Simply call us and request a return, and if it’s within 14 days of delivery, you’ll receive a full refund and we’ll pay for return shipping, plus send a carrier to pick up your items. If you’re returning an item outside of the first 14 days, we’ll still send a team to package/pick that item up, and you’ll get a full refund minus the return shipping cost. Joybird does not charge any restocking or processing fees whatsoever on returns. For more details, please read our entire return policy. For details on our Lifetime and 3-year warranties visit our warranty page.

Satisfied Customers

From the workshop to the family room, see how these Joybird orders are settling in at their new homes.

VIEW CUSTOMER GALLERY

What to Expect

Our goal is to give you a memorable and hassle-free experience, so we make shipping simple and convenient. After all, we want to make sure you love our brand as much as we do.

 

Helpful Resources

Build Updates

Follow your build anywhere you are. Track your order from the time it's placed right up to its arrival at your door.

Learn About Build Updates

Order Tracking

Once your order has shipping you can sign up to receive text message updates or check on-line on our website.

Track Your Order

Make Room

Planning and measuring in advance can save a lot of time and hassle when your furniture arrives.

See Our Fit Guide

Saving the rainforest, one tree at a time. Planting trees with every purchase, we’re committed to making a healthier, more sustainable planet. 418,536 trees planted

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