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Shipping & Delivery
Quick and convenient
Straight from us to you
While most of our competitors charge an arm and a leg for shipping, our shipping options are straightforward and affordable for all orders to any destination within the contiguous United States, except to P.O. boxes. Learn more about our range of shipping and delivery options, and choose the method that’s right for you:
Delayed Shipping
Need more time? We can delay the production of your furniture so that it’s built and shipped when you’re ready. Your furniture won’t be sitting around in the warehouse collecting dust! [1]
Curbside Delivery, $49
Your order will be delivered right to your doorstep or closest entrance, but won’t be unpacked or assembled. We recommend having an extra set of hands around to help! [2] [3]
In-Home Delivery
Price dependent on your location. A premium white glove service will deliver your order on a pre-scheduled date. The delivery team will move and unpack your order to the room of your choice and dispose of all packaging. Please note: Not all items are eligible for white glove service. [4]
Your flat rate In-Home delivery fee or Curbside delivery fee is determined by your zip code.
[1] Not available for in-stock, quick ship, or decor items.
[2] If curbside delivery is an option, you will be charged a curbside fee based on your zip code (curbside not available on all products).
[3] Shipping rates on decor items from our third-party vendors will vary.
[4] Not all items are eligible for white glove service.
Return Shipping
Decided your piece isn't exactly what you wanted? We’re here for you. You have 90 days after delivery to return an item in its original condition. Return shipping costs are the responsibility of the customer. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law. For more details, please read our entire return policy. For details on our warranties visit our warranty page
Helpful resources
Build updates
Follow your build anywhere you are. Track your order from the time it's placed right up to its arrival at your door.
Order-tracking
Once your order has shipping you can sign up to receive text message updates or check on-line on our website.
Make room
Planning and measuring in advance can save a lot of time and hassle when your furniture arrives.
Need a Hand?
Mon-Fri: 6:00 am - 5:00 pm PSTSat-Sun: 8:00 am - 4:00 pm PSTCall Us: (888) 282-0842Text Us: (213) 600-6313Call Us: (888) 282-0842Text Us: (213) 600-6313
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