Since the day Joybird was founded, we’ve strived to make our customers feel appreciated, valued, and above all, heard. We’ve recently launched our new Joybird Cares initiative in order to enhance our customer service experience. So far, this has included increased staffing, expanded business days and hours, enhanced dedicated social media support, and better workflows.

It has also come to our attention that other sites have been claiming to be a mediary between customers and Joybird. Please note, the only legitimate way to contact Joybird customer service is directly through our website or phone number. Please do not give out your personal information to any company claiming to work on behalf of Joybird.

If you have any questions, issues or concerns with your order please don’t hesitate to contact our customer service team through one of the following mode of communication:

Thank you for your support and being a part of the Joybird Family. We’re grateful to be a part of your home.

- The Joybird Team