I had a slight malfunction with my first chair I received, and right away I got another replacement within a very reasonable time. The chair is very nice quality and I have no complaints with it yet. Purchased in January 2019.
Let me start by saying I absolutely love these couches. The color is amazing, it's a light blue-grey that works perfectly with decor. We chose the darker legs for more contrast and I'm glad we did, it looks fantastic. We have dogs and the fabric is extremely durable and so easy to clean, probably my favorite feature of the couch.
The only negative is that some of the legs showed up scratched on delivery, and a couple of them are noticeable when standing. However, the customer service I've experienced with Joybird has been phenomenal. They definitely took the steps to correct the damage and offered a few solutions. I will be ordering from them in the future!
We ordered the Lewis sectional along with the Levi chair and ottoman in Sunbrella Premier Fog and it looks absolutely gorgeous! We have three young kids ages 5, 2, and 1 and the Sunbrella fabric provides peace of mind. It's also quite soft! I was pleasantly surprised by this! The quality is outstanding, the delivery process was outstanding, the whole process has been a breeze!
If I didn't already have so many pillows, I'd buy these in every color the velvet comes in. Honestly, I probably will any way. Nice and thick, perfect size for laying on, in your lap for reading, or even for your feet. The velvet is SO soft. I want a couch or chair out of the same fabric! We are obsessed!
I am obsessed with this little ottoman! Perfect for so many things. Currently I have a round, wooden tray on the top with a pretty candle. However, I can stow that for drinks when company comes. In addition, it's the perfect height for additional seating for larger gatherings. It's a great foot rest, but also so much more!