You have 365 days to return an item unless it's damaged, soiled, or excessively used. If you request a return within 14 days of delivery, we'll even pay for shipping back to us. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law.
To initiate a return on our accessories, please contact us within 14 days of receiving your item(s) for product-specific return procedures. Refunds will be credited back to your original payment method once we receive your return. Fabric by the yard and Wallpapers are final sale and cannot be returned. If you request a return on an accessory you will have 14 days from the date that we email you the return shipping label to drop it off at Fed EX or UPS. If you do not ship back the accessory within that 14 day window we can no longer accept it as a return.
Contact our customer happiness specialists for additional assistance.